Health Sector

The health sector comprises the organizations, institutions, and resources dedicated to maintaining, improving, and restoring the health of individuals and populations. It encompasses healthcare delivery systems, public health initiatives, pharmaceutical industries, and health information technology.

Key Dimensions

Evaluation Challenges

Traditional evaluation metrics often fail to capture the complex institutional shifts associated with digital transformation in healthcare.

  • Institutional Logic: Evaluating digital transformation requires understanding the underlying institutional logics that drive organizational behavior Burton-Jones - Changing the conversation on evaluating digital transformation in.
  • Benefits Assessment: Standard ROI calculations may overlook strategic, institutional, or long-term societal benefits derived from health IT implementations.
  • Academic Insight: Research by Burton-Jones et al. (2010, published 2019) highlights the need for an institutional analysis approach to accurately assess the impact of digital technologies in healthcare settings Burton-Jones - Changing the conversation on evaluating digital transformation in.