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Ethical AI in Aged Care: Prioritizing Humanity and Person-Led Flourishing
Clip title: Hold Fast: AI, Humanity and the Future of Aged Care with Donald Macaskill Author / channel: PULSE Podcast URL: https://www.youtube.com/watch?v=Mbv59_x78to
Summary
This video features Dr. Donald Macaskill, Chief Executive of Scottish Care, discussing the ethical implementation of Artificial Intelligence (AI) in aged care. Dr. Macaskill emphasizes that AI’s ultimate purpose should be to enable and foster a better humanity and human flourishing. If AI’s use or misuse diminishes humanity, its value must be critically questioned. He highlights that AI should serve as a tool to help individuals become better humans, create stronger communities, and empower human flourishing.
A central theme in the discussion is the critical shift from “person-centered care” to “person-led care.” Dr. Macaskill explains that while “person-centered” care originated from the disability civil rights movement to place individuals at the heart of support, it has largely become an “empty phrase,” often still leading to a power dynamic where individuals are “done to” rather than genuinely involved. “Person-led care,” by contrast, stresses the primacy of individual agency, empowering people to be in control and in charge of their own lives, even with reduced capacity. This philosophical change is crucial, aligning with the perspective that AI is a choice, not an inevitability, meaning society has the agency to design and control how and when AI is used.
Dr. Macaskill identifies significant opportunities and risks for AI in aged care. On the positive side, AI can drastically improve care coordination by linking different professionals and services, thus reducing the need for individuals to repeatedly recount their life stories. This preserves the richness and depth of their experiences, fostering more meaningful human interactions. However, substantial risks include AI models being trained on biased and reductive data, often excluding diverse demographics and portraying aging negatively. There’s also the danger of “surveillance without consent,” where AI tools could lead to constant monitoring, eroding privacy and autonomy. To mitigate these risks, he champions “co-design,” a process where individuals, their families, care staff, technologists, ethicists, and regulators genuinely collaborate from the outset to develop systems that are non-discriminatory, empower users, and respect human rights, rather than merely offering a pre-determined solution.
Ultimately, Dr. Macaskill advocates for a human-rights-based approach to AI in social and human care, where risks are greatest due to the vulnerability of individuals. He highlights the Oxford Statement on the Responsible Use of AI in Care, which provides a “PANEL” framework (Participation, Accountability, Non-Discrimination, Empowerment, Legality) for assessing AI tools. For AI to be truly beneficial, it must be co-designed authentically, continuously evolving with user feedback. He cautions against viewing AI as a “game-changer” that can solve workforce challenges by reducing human presence, instead emphasizing that AI should augment and support the professional workforce, whose unique skills and contributions should be properly valued. The most profound takeaway is that machines will never understand genuine human laughter, the gut-wrenching, shared joy that arises from deep human connection, especially in moments of vulnerability – an essential element of true care that AI cannot replicate.
Video Description & Links
Description
Welcome to Pulse: Amplify, where we sit down with the leaders and changemakers shaping the future of health.
At the recent ITAC Conference in Brisbane, one keynote stopped the room. While most AI presentations focus on efficiency, automation and productivity, Scottish Care CEO Dr Donald Macaskill delivered something very different: a deeply human conversation about dignity, autonomy, storytelling, privacy and what healthcare risks losing in the race toward artificial intelligence. In this episode of Pulse, Louise and George sit down with Donald to unpack Scotland’s ethical and human rights-based approach to AI in aged care — and why he believes AI is not inevitable, but a choice. The conversation explores:
- the shift from person-centred to person-led care,
- why current AI systems often fail to reflect the lived experience of ageing,
- the risks of surveillance and opaque decision-making in care environments,
- how Scotland is using co-design and human rights frameworks to shape AI adoption,
- and why technology should enhance — never replace — human presence and relationships.
Donald also shares practical lessons from Scottish initiatives including the Oxford Institute for Ethics in AI and the Coorie Well project, where residents, families and frontline staff helped shape AI tools from the ground up.
And in a memorable closing exchange, Donald reflects on the one thing machines may never truly understand about care: laughter. A thoughtful, philosophical and surprisingly funny conversation about what it means to “hold fast” to humanity in the age of AI.
Connect with Donald on LinkedIn ( https://www.linkedin.com/in/donald-macaskill-164b7217/ )
Stryker Vocera’s Initial Delays Diagnosis Quiz Link ( https://insights.co1.qualtrics.com/jfe/form/SV_bpzuK94h5VNxmvk?source=Pulse_IT ) Visit Pulse+IT.news ( https://www.pulseit.news/ ) to subscribe to breaking digital news, weekly newsletters and a rich treasure trove of archival material. People in the know, get their news from Pulse+IT – Your leading voice in digital health news. Follow us on LinkedIn Louise ( https://www.linkedin.com/in/louiseschaper/ ) | George ( https://www.linkedin.com/in/drgeorgemargelis/ ) | Pulse+IT ( https://www.linkedin.com/company/pulseitnews/ )Follow us on BlueSky Louise ( https://bsky.app/profile/drlouiseschaper.bsky.social ) | George ( https://bsky.app/profile/drgeorgemargelis.bsky.social ) | Pulse+IT ( https://bsky.app/profile/pulseit.bsky.social )Send us your questions pulsepod@pulseit.news ( pulsepod@pulseit.news )Production by Octopod Productions ( https://octopod.productions/ ) | Ivan Juric ( https://www.linkedin.com/in/ivan-juric-octopod-productions/ )
PULSE Episode 68 May 14, 2026
★ Episode details: https://share.transistor.fm/s/7924b35a
★ Additional episodes: https://www.pulseit.news/pulsepod/
Tags
Digital Health, Health Tech, podcast
URLs
- https://www.linkedin.com/in/donald-macaskill-164b7217/
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- https://www.pulseit.news/
- https://www.linkedin.com/in/louiseschaper/
- https://www.linkedin.com/in/drgeorgemargelis/
- https://www.linkedin.com/company/pulseitnews/
- https://bsky.app/profile/drlouiseschaper.bsky.social
- https://bsky.app/profile/drgeorgemargelis.bsky.social
- https://bsky.app/profile/pulseit.bsky.social
- https://octopod.productions/
- https://www.linkedin.com/in/ivan-juric-octopod-productions/
- https://share.transistor.fm/s/7924b35a
- https://www.pulseit.news/pulsepod/
Related Concepts
- Artificial Intelligence (AI) — Wikipedia
- Person-Led Flourishing — Wikipedia
- Aged Care — Wikipedia
- Human Flourishing — Wikipedia
- Ethical AI — Wikipedia
- Person-Led Care — Wikipedia
- Individual Agency — Wikipedia
- Care Coordination — Wikipedia
- Algorithmic Bias — Wikipedia
- Surveillance Without Consent — Wikipedia
- Co-Design — Wikipedia
- Human Rights-Based Approach — Wikipedia
- PANEL Framework — Wikipedia
- Participation — Wikipedia
- Accountability — Wikipedia
- Non-Discrimination — Wikipedia
- Empowerment — Wikipedia
- Legality — Wikipedia
- Workforce Augmentation — Wikipedia
Related Entities
- Donald Macaskill — Wikipedia
- Scottish Care — Wikipedia
- PULSE Podcast — Wikipedia
- ITAC Conference — Wikipedia
- Brisbane — Wikipedia
- Oxford Statement on the Responsible Use of AI in Care — Wikipedia