Information And Communications Technology
Information and Communications Technology (ICT) encompasses the tools, systems, and infrastructure used to process, transmit, and manage information electronically. In health and wellbeing contexts, ICT includes digital platforms, software applications, telecommunications networks, and devices that support healthcare delivery, patient communication, and health information management. These technologies enable the collection, storage, analysis, and sharing of health data across distributed networks and stakeholder groups.
Applications in Healthcare
ICT systems in healthcare range from electronic health records and clinical decision support tools to telemedicine platforms and patient portals. These applications facilitate communication between patients and healthcare providers, improve access to care in remote or underserved areas, and support data-driven clinical decision-making. ICT also underpins administrative functions such as appointment scheduling, billing, and regulatory compliance, which are essential to the operation of modern health systems.
Measurement and Assessment
Familiarity with ICT and digital health concepts is often assessed through survey instruments using Likert scale responses. These measurements capture individuals’ self-reported knowledge, comfort, and experience with digital health technologies and their applications. Such assessments help identify gaps in digital literacy among patients, health professionals, and other stakeholders, informing training and implementation strategies for new health technologies.