Microsoft Support
Core assistance framework for Microsoft products and services, including microsoft-365, windows, and Azure.
Copilot Agents Integration
- Function: Agents look up policies and respond to user queries (e.g., microsoft-365 training support)
- Status: Autonomous agents in preview mode
- Example Implementation (Georgia Engel, Dan Polifiori):
- Purpose: Assist with microsoft-365 training and support
- Features: Answers FAQs, guides through common tasks/issues
- Tone: Friendly, helpful, collaborative; responses must be clear
Related Concepts
2026 04 14 Creating CoPilot Agents
Source Notes
- 2026-04-07: Claude AI Excel Add in for Financial Modeling Overview and Tutorial · ▶ source
- 2026-04-13: MiniMax M27 Open Source LLM Rivaling Opus 46 with Agent Capabilities · ▶ source
- 2026-04-26: Excel · ▶ source