Microsoft 365
Microsoft 365 is a cloud-based productivity suite including Office applications, security, and AI-powered services.
Copilot Agents
- Function: Agents can look up policies and respond (autonomous agents in preview mode)
- Example: Georgia Engel’s agent for Microsoft 365 training/support, answering FAQs and guiding users through common tasks with a friendly, helpful tone
- Implementation: Built using Copilot Agents framework (see 2026 04 14 Creating CoPilot Agents)
2026 04 14 Creating CoPilot Agents