Step-by-step guidance provides structured, sequential instructions for users to achieve goals or solve problems.

CoPilot Agents Implementation

  • Function: Perform tasks (e.g., policy lookup) and generate responses
  • Status: Autonomous agents in preview mode
  • Georgia Engel’s Microsoft 365 support agent:
    • Purpose: Assist with training and support for Microsoft 365 applications
    • Method: Answer FAQs and guide through common tasks
    • Tone: Friendly, helpful, collaborative

2026 04 14 Creating CoPilot Agents

Source Notes