Conflict Resolution
Conflict resolution encompasses strategies for navigating interpersonal disagreements and improving communication. Key frameworks include digital health interventions and organizational psychology approaches regarding cognitive diversity and psychological safety.
Digital Health Intervention: SES Family
SES Family is a digital health intervention developed at the University of Copenhagen that addresses conflict resolution and family dynamics through an interactive mobile application. The platform provides structured modules designed to help users navigate interpersonal conflicts and develop practical resolution strategies. The application
High-Performing Teams and Project Aristotle
Understanding team dynamics is critical for effective conflict resolution. Project Aristotle: Google’s Data-Driven Insights on High-Performing Teams. highlights that psychological safety is the foundational pillar of high-performing teams, outweighing individual talent or cognitive ability. Key insights include:
- Psychological Safety: The belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes.
- Dependability: Team members count on each other to do high-quality work by deadlines.
- Structure & Clarity: Clear roles, plans, and goals enable accountability.
- Meaning & Impact: Personal significance of work and sense of purpose contribute to team performance.
- Outcome: Teams with higher psychological safety exhibit better learning behaviors, adaptability, and conflict resolution outcomes.